Frequently Asked Questions
Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
We typically process orders within 24hours on business days. Standard shipping takes 1-2 business days, while express shipping takes 1 business day.
Do you offer free shipping?
Yes! We offer free standard shipping on orders over $10,000.
Do you ship internationally?
Currently, we ship to the United States and Canada. International shipping rates are calculated at checkout.
Returns & Exchanges
What is your return policy?
We accept returns within 24 hours of purchase. Items must be in original condition with tags attached.
How do I return an item?
Contact our customer service team at support@luxutyboutique.com to initiate a return. We'll provide you with a prepaid return label.
Orders & Payment
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay.
Can I modify or cancel my order?
Orders cannot be modified or cancelled.
Product Information
How do I know what size to order?
Each product page includes a detailed size chart. If you're unsure, we recommend ordering your usual size or contacting us for personalized sizing advice.
Are your products authentic?
Yes, all products sold at Luxuty Boutique are 100% authentic and sourced directly from authorized retailers.
Contact Us
How can I contact customer service?
You can reach us at support@luxutyboutique.com or through our contact form. We respond to all inquiries within 24 hours.